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double billing

brandie young Sep 29, 2015 09:24PM CEST

Hi.
Yesterday I bought a 3 month, unlimited download membership. Invoice no:300742.

30 minutes later, I downloaded a few PPTs, and was charged $107.00 for them. Invoice no:300744 I can only assume this was an error? Doesn't "unlimited member" mean I can download as much as I want? Can you please refund the $107.00.

Thanks.

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