slideshop support

Support center

Unable to open slides after downloaded

Chung Kui Yin Nov 28, 2011 04:19AM CET

Have experienced a few times that the purchased slides was unable to open using Microsoft Powerpoint 2007.
My recent purchased is 1) Green Energy Illustrations and 2) Timeline Film Roll - Animated.
In the passed whenever I have this problem, will chat with the service personnel to re-download the slides. It seems that the online chat is not available anymore as I couldn't find it from the site.

1 Community Answer

Up -5 Rated Down
Teylita Nov 28, 2011 06:00AM CET

Hello Chung,

Thank you for contacting us.

We have a different live chat process now.
There will be a prompt chat window when you go to our site. But the chat window will not popped out when the live chat is offline.

However, you can still send your question to support@slideshop.com or click on the upper right green box with 'ask a question' text in it.

This question is closed to new answers.

Contact Us

  • Call Us @ +1 408 659 0040
  • Email Us
  • Ask a question

Follow Our Tweets