What do I do if my download does not start automatically?Last Updated: April 11, 2019
When your purchase is complete, your product should download automatically. If you don't see your download:
1) Login to your account (click the Login link in the upper right hand corner of the browser).
2) Once you are logged in select My Account > Downloads. Everything you've ever purchased or downloaded should be there and you can download it again anytime.
If you're still having trouble, chat with us or email us at firstname.lastname@example.org. We are here to help!