Common questions

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22 articles in this collection
Written by Brian Cooper and Joshua Waldman

How do I logout?

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Written by Brian Cooper
Updated over a week ago

Do you provide one-off or project solutions for slides?

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Written by Brian Cooper
Updated over a week ago

Do you offer just one plan?

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Written by Brian Cooper
Updated over a week ago

When I click on payment it comes up with a total amount. Will I pay that total amount or will it be billed monthly which I can cancel at any time?

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Written by Brian Cooper
Updated over a week ago

I have a redemption code of appsumo, but I saw that all the product are with charge.

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Written by Brian Cooper
Updated over a week ago

How can I get a copy of my receipt?

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Written by Brian Cooper
Updated over a week ago

I'm not able to see slides show in the new menu. When I click on them the screen is blank.

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Written by Brian Cooper
Updated over a week ago

I am not able to login even after password reset! Please advice for account email.

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Written by Brian Cooper
Updated over a week ago

The files I purchased won’t download from the zip file. They just create additional zip files.

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Written by Brian Cooper
Updated over a week ago

I purchased an unlimited subscription (credit card has been billed) and I can't download anything from the site without the site asking me to insert a credit card number.

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Written by Brian Cooper
Updated over a week ago

Can you please let me know how I can unsubscribe?

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Written by Brian Cooper
Updated over a week ago

How do I install a xml deck as there is no ppt but different folders when I unzip.

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Written by Brian Cooper
Updated over a week ago

I have an unlimited subscription and when I access the site I can search off the drop down menu but instead of pulling up sample decks to view there is a black box.

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Written by Brian Cooper
Updated over a week ago

I'm trying to log in but I get a text saying "the user credentials were incorrect"!

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Written by Brian Cooper
Updated over a week ago

I have Appsumo briefcase, of which yours is an offered service, I still have to buy templates?

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Written by Brian Cooper
Updated over a week ago

I have an unlimited subscription and not able to download new slides.

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Written by Brian Cooper
Updated over a week ago

I signed up through App Sumo but I am not able to login.

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Written by Brian Cooper
Updated over a week ago

I would like to change my email on the account.

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Written by Brian Cooper
Updated over a week ago

I renewed an Annual Subscription, but my Account is charging me for new downloads.

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Written by Brian Cooper
Updated over a week ago

Can I unsubscribe at any moment?

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Written by Joshua Waldman
Updated over a week ago

Can slides be used on IPad powerpoint or Keynote apps?

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Written by Joshua Waldman
Updated over a week ago

Zip File won't Open

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Written by Joshua Waldman
Updated over a week ago